Privacy Policy

At Growable.ae, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By using Growable.ae, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with Growable.ae, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order history
• Any information you voluntarily provide when contacting us

Payment Information

Payments made on Growable.ae are processed securely through Shopify and trusted third-party payment providers. We do not store or have access to your complete credit or debit card information.

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and fulfil your orders.
• Deliver products to your chosen address.
• Provide customer support.
• Respond to enquiries.
• Send order confirmations and shipping updates.
• Improve our products, services, and website.
• Prevent fraud and maintain website security.
• Send promotional emails or newsletters only if you have chosen to receive them.

Children's Privacy

Growable.ae designs clothing for children; however, our website and services are intended for parents, legal guardians, and caregivers.

We do not knowingly collect personal information directly from children.

Cookies

Growable.ae uses cookies and similar technologies to:

• Improve website functionality.
• Remember your preferences.
• Analyse website performance.
• Enhance your shopping experience.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

We may share your information only with trusted service providers when necessary to operate our business, including:

• Shopify
• Payment processing providers
• Shipping and courier companies
• Website analytics providers
• Marketing platforms (only where applicable)

These providers are only given the information necessary to perform their services and are expected to protect your information.

Data Security

Growable.ae takes reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

Your Rights

Subject to applicable laws, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information where legally permitted.
• Withdraw your consent to receive marketing communications at any time.

Third-Party Services

Our website may contain links to third-party websites or services. Growable.ae is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Updates to This Privacy Policy

Growable.ae may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

The latest version will always be published on this page with the updated Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact details provided on Growable.ae.